These Terms of Service (“Terms”) are an agreement between you and Laff AI Inc. (“LaffAI,” “we,” “us” or “our”) and govern your use of the LaffAI website, apps, emails and audio content (the “Service”). By creating an account, subscribing or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
1. Not medical advice
LaffAI provides laughter-based wellness content for general relaxation and enjoyment. It is not medical, psychological or therapeutic treatment, and it is not a substitute for professional diagnosis, advice or care. Do not ignore professional advice or delay seeking it because of anything in the Service. If you have a medical or mental health condition, consult a qualified professional before using the Service. Stop using it if you feel discomfort. If you are in crisis or think you may have an emergency, call your local emergency number immediately.
2. Eligibility and accounts
- You must be at least 18 years old, or the age of majority where you live, to create an account or subscribe.
- You must give accurate information and keep it up to date.
- You are responsible for keeping your password secure and for all activity under your account. Tell us promptly at support@laffai.com if you suspect unauthorized use.
- Accounts are personal and may not be shared or transferred.
3. Subscriptions, trials and billing
- Plans and prices. Paid features require a subscription. Prices, billing periods (monthly or yearly) and included features are shown when you subscribe. Prices exclude applicable taxes unless stated otherwise.
- Free trials. Some plans include a free trial. Unless you cancel before the trial ends, your subscription starts automatically and you will be charged at the end of the trial.
- Automatic renewal. Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel. You authorize us and our payment processor to charge your payment method for each renewal.
- Billing date and proration. Some plans renew on a fixed day (for example, the 1st of each month, or a set date each year). In that case your first charge covers only the period until that billing day and is reduced proportionally; full charges then occur on the billing day.
- Payments. Payments are processed by Stripe. By subscribing, you also agree to Stripe’s applicable terms. If a payment fails, we may retry it, suspend paid features, or cancel your subscription.
- Price changes. We may change subscription prices. We will give you reasonable advance notice, and the new price will apply from your next renewal. If you do not agree, you can cancel before the change takes effect.
4. Cancellation and refunds
You can cancel at any time from your account’s subscription management page. Cancellation takes effect at the end of the current billing period, and you keep access until then. Except where required by law, payments are non-refundable and we do not provide refunds or credits for partial periods.
If you live in a jurisdiction that gives consumers a right to withdraw from a purchase within a set period, you may have that right; where you ask us to start the Service immediately, that right may end once the Service has begun, to the extent the law allows.
5. Free previews
We may offer free previews or samples, such as a short laughter clip on our home page. These are provided as-is and may change or be withdrawn at any time.
6. Content and license
- The Service, including its audio, text, design, software and trademarks, is owned by LaffAI or its licensors and is protected by intellectual property laws.
- Subject to these Terms and an active subscription where required, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to stream and listen to the content for your own non-commercial use.
- You may not copy, download (except where we offer it), redistribute, sell, publicly perform or create derivative works from the content without our written permission.
- Some content is generated with the help of artificial intelligence. AI-generated content may be unpredictable, and we do not guarantee that every session will suit every listener.
7. Acceptable use
You agree not to:
- use the Service unlawfully or in violation of these Terms;
- share, resell or sublicense your account or the content;
- access the Service by automated means, scrape it, or interfere with its operation or security;
- reverse engineer or attempt to extract source code, except where the law allows;
- attempt to bypass payment, trial limits or access controls;
- upload or send anything harmful, infringing or misleading through the Service.
8. Practitioner accounts
If you use the Service as a therapist or other practitioner to send sessions to clients, you confirm that you have each client’s permission to provide their information to us and to send them emails, that you will comply with all professional, privacy and consumer laws that apply to you, and that the Service does not replace your professional judgment. You are responsible for your relationship with your clients.
The Service is a general wellness tool. It is not a medical service and is not HIPAA-compliant. It is not designed to store or process protected health information (“PHI”) under the U.S. Health Insurance Portability and Accountability Act (“HIPAA”) or similar laws, we do not act as your business associate, and we do not sign business associate agreements. Do not enter diagnoses, treatment notes or other health information about your clients. If you are a covered entity or business associate under HIPAA, you are responsible for deciding whether your use of the Service is appropriate.
9. Third-party services
The Service relies on third parties such as Stripe, Google and email providers. Your use of their services may be subject to their own terms and privacy policies, and we are not responsible for them.
10. Changes to the Service and these Terms
We may change, suspend or discontinue any part of the Service. We may also update these Terms. If changes are material, we will notify you by email or through the Service before they take effect. Continuing to use the Service after that means you accept the updated Terms.
11. Suspension and termination
You may stop using the Service and close your account at any time. We may suspend or end your access if you breach these Terms, if required by law, or to protect the Service or other users. Sections that by their nature should survive termination, including sections 1, 6 and 12 to 15, will survive.
12. Disclaimers
The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that the Service will be uninterrupted, error-free or that it will produce any particular health or wellness result.
13. Limitation of liability
To the fullest extent permitted by law, LaffAI will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data or goodwill, arising from or related to the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the 12 months before the claim, or US $50. Some jurisdictions do not allow these limitations, so they may not fully apply to you. Nothing in these Terms limits liability that cannot be limited by law.
14. Indemnity
You agree to indemnify and hold harmless LaffAI and its officers, employees and agents from claims, losses and expenses (including reasonable legal fees) arising from your misuse of the Service or your breach of these Terms, to the extent permitted by law.
15. Governing law and disputes
These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Disputes will be resolved in the state and federal courts located in Orange County, California, unless the law where you live gives you the right to bring a claim in your local courts. Before filing a claim, please contact us so we can try to resolve the issue informally.
16. General
These Terms, together with the Privacy Policy, are the entire agreement between you and us about the Service. If any part is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets.
17. Contact us
Laff AI Inc.
21163 Newport Coast Drive #1010
Newport Coast, CA 92657
Phone: 310-924-1303
Email: support@laffai.com